When you first start looking at air beds, it’s easy to get lost in all of the options. There are many things that can make your stay comfortable, but there are also other things that could kill it off. So what do you need to do to keep your air bed safe? The biggest problem […]
Home damp proofing is a significant process that should be taken care of before it’s too late. For the most part, damp proofing has nothing to do with water or condensation being a problem. It has everything to do with making sure that your house does not get wet even if you leave it out
Furnishing and designing a bedroom is very important for any hotel that wants to stand out. We eat, relax, and sleep in our bedrooms, so when we stay in a hotel we want to feel that it is a good space. If you want to have a more comfortable, relaxing and stylish room, there are
During the recent renovation of our hotel, we faced many challenges and uncertainties along the way. We had to install new flooring, knock through dividing walls, get all new windows, even change out the layout some of the existing building. Then we built a completely new reception area and welcoming hall for our customers. All
This is a special guest article written by two guests that stayed in our hotel last year. They found themselves facing a very tough decision: they had to sell their home so that they could afford to send their daughter to medical school. The news that their daughter had gotten into medical school came as
Many hotel owners and managers absolutely despise Air B&Bs. They have arrived very quickly onto the hotels and tourism industry, and lets anyone with a spare room or barn conversion let out their accommodation with minimal overheads. Truth be told, it is a lucrative industry, with over 150 million users, and millions of dollars revenue
Pretty much every business out there has a social media presence, and hotels are no different. It is an absolutely essential way of connecting with your customers, and without one, you not only risk losing traffic, but you also risk alienating lots of people. They are one of the most relevant ways to reach consumers
With everyone across the country on lockdown, no one is going out anywhere, so hotels up and down the country are completely empty. Most of them have closed their doors and sent their staff home in order to save on costs, but many of them are still haemorrhaging money. The drop in demand comes at
Any refurbishment project is always full of surprises, as we know all too well. Whether it is hidden problems to do with the foundations, or roof problems, we have had it all. It didn’t discourage us though, and we met every problem head on with gusto and always found a way to make things work.
As part of our ongoing dedication to improving customer service and overall customer experience, we performed an investigation into our guests’ wants and expectations. It consisted of review cards that were placed inside all rooms as well as an incentive program that our guest could take part in. Guests could go onto our online survey
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